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| Services | Training |
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| Training is initiated immediately after the completion of data priming and is scheduled for 2-3 weeks. Activities in training phase include |
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- Identification of homogenous training groups (grouping is done based on the training requirements of the users)
- Offline and online training schedule, approval and intimation of the training schedule to the users
- Offline and online training as per schedule
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| Training feedback is taken at the end of training sessions. |
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- Offline training includes classroom-training sessions scheduled to introduce each of the training groups from different functional units to Enterprise Optimus processes, features, benefits, usability etc
- Each offline training session spans over 5-6 hours and addresses a homogenous user group. Offline training sessions are generally restricted to one session per training group, but additional training could be purchased based on the necessity
- These sessions happen to be very interactive as they serve as a platform for providing functional consulting solutions
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- Online training includes One-on-One training sessions scheduled to provide complete training to each end-user in his specific areas
- In the implementation plan the online training schedule is given considering 2 training sessions for each end-user, but additional training could be purchased based on the necessity. However, online training extends all through the transition phase also
- Each online training session spans over 5-6 hours
- Online training follows “Learn while doing” where in the end-user is made to enter data into the product in his specific areas for learning the functionality of the product
- Further, the emphasis here is to initiate change management by creating interest and motivating the end users
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| Online training ensures the readiness of the environment for transition. |
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